Privacy Policy
Wild by Nature LLP is a Limited Liability Partnership. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website, complete a booking form or enter payment information.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
Wild by Nature LLP collects the following data:
Personal identification information (name, email address, phone number).
Information on your event or specific to your order, such as guest numbers and dietary requirements.
We may record or capture your image during filming for advertising purposes, this will be made clear at the time and you will be given the opportunity to opt-out.
Any payment information is stored securely by our third-party providers Stripe and Squarespace. Their privacy policies can be found here https://www.stripe.com/en-gb/privacy and here https://www.squarespace.com/privacy
How do we collect your data?
You directly provide Wild by Nature LLP with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Communicate your preferences to us via email, over the phone, in writing or in person.
Wild by Nature LLP may also receive your data indirectly from the following sources:
Through advertising leads on, for example, Facebook or Instagram – where data is provided in an aggregated and anonymised form
How will we use your data?
Wild by Nature LLP collects your data so that we can:
Process your order, manage your event or booking and manage your account.
Email you with special offers on other products and services we think you might like.
Ensure that all of our services are provided legally and to provide information to relevant authorities if required to do so.
Fulfil our tax and accounting obligations.
How do we store your data?
Wild by Nature LLP securely stores your data at on a secure server, using password protected devices enabled with two-factor authentication.
Wild by Nature LLP will keep any event data and personal identifying information for a period of 8 years, or longer if information is given more than 12 months prior to an event being held. This is because LLP tax and accounting records are required to be kept for 6 years from the end of the LLP’s accounting period. Once this time period has expired, we will delete your data by erasing booking and order records, as well as email exchanges, save where there is any ongoing relationship (such as repeat-booking or ordering) or any sort of dispute.
Marketing
Wild by Nature LLP would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Wild by Nature LLP from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your rights?
Wild by Nature LLP would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Wild by Nature LLP for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Wild by Nature LLP correct any information you believe is inaccurate. You also have the right to request Wild by Nature LLP to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Wild by Nature LLP erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Wild by Nature LLP restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Wild by Nature LLP’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Wild by Nature LLP transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:
Call us at: 01873777292
Email us at: talk@wildbynaturellp.com
Or write to us: Lower House Farm, Longtown, Herefordshire HR2 0NT.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org
How do we use cookies?
Wild by Nature LLP uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in.
Understanding how you use our website.
Directing advertising.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Wild by Nature LLP uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Wild by Nature LLP uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Wild by Nature sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Wild by Nature LLP website sometimes contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Wild by Nature LLP keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19th May 2020.
How to contact us
If you have any questions about Wild by Nature LLP’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: talk@wildbynaturellp.com
Call us: 01873777292
Or write to us at: Lower House Farm, Longtown, Herefordshire HR2 0NT
How to contact the relevant authority
Should you wish to report a complaint or if you feel that Wild by Nature LLP has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Phone: 03031231113
Web Address: https://ico.org.uk/make-a-complaint