When we deliver

If you order before 9am Wednesday, we will deliver on a Friday. Orders received after this will be delivered on Friday of the following week. Our courier partner is Parcelforce and all orders are sent next day delivery and should be with you before midday.

Where we deliver

All items in our Farm Shop are available for delivery to Mainland UK, excluding the Highlands. We don’t deliver to the Highlands, Channel Islands or internationally at this time.

How to order

Add items from the Farm Shop to your basket and pay using the secure checkout. Once your order has been place you will receive an email confirmation from Wild by Nature. On the day your order is despatched from the farm, you will receive another email confirming delivery for the following day.

Receiving your order

Your fresh meat will arrive frozen. When it arrives put it straight into your freezer and consume before the best before date on the pack. Once thawed, consume within three days. Our packaging is designed to make sure that all items stay below 5c for 48 hours, meaning that all frozen items are safe to refreeze.

Non-frozen items should be stored in the fridge and consumed before the best before date on the pack.

If your ever unsure, or have any questions about an item that you have received, please contact us on orders@wildbynaturellp.com

Leaving your order in a safe place

Our deliveries are made with “no signature required”. Almost all of our orders are delivered Friday AM. In the event that nobody is at home to take delivery of your order, our courier will leave your goods unattended in a secure place. We do no accept liability for any issues that may arise as a result of the delivery being left unattended. If your delivery is refused or not accepted at the address provided, we can not take responsibility for this and can not offer a free replacement.

Packaging your order

We have thought long and hard about our packaging, in a perfect world we would do away with packaging completely. But to get your order to you in great condition we need a way to protect it and keep it at the ideal temperature.

Our packaging is sustainably sourced and as environmentally responsible as we can make it. Our cardboard boxes are reusable and recyclable. Our insulation is made by Wool Cool from sheep wool. Our ice packs are made by Sorbafreeze from recyclable materials and are reusable. We package our meat in recyclable vac-pac bags. This is not an ideal solution, but we know that improvements are coming soon. When it is safe to do so, we will be moving to a fully biodegradable packaging solution.

Minimum orders

There is a minimum order value of £22.50. We charge a flat rate of £4.50 for delivery. Orders over £100 qualify for free delivery.

Collecting your order

For those living near Lower House Farm, or heading to the Black Mountains for a getaway. Orders placed online before Wednesday at 9am, are available for same week collection from Lower House Farm on Friday between 11am - 4pm. Orders received after 9am Wednesday will be ready for Friday of the following week. Order your meat online.

Preorder Boxes

Orders that contain preorder boxes or items will be delivered together on the preorder release date. To receive non preorder items sooner, please place separate orders.

Contact us

If you have a question about delivery, collection or anything else, just get in touch and we’ll be more than happy to help out orders@wildbynaturellp.com